Booking Policies

At Queen's Den MedSpa, we prioritize your satisfaction and aim to provide exceptional service at every step of your journey with us. To ensure smooth operations and the best possible experience for all our clients, we have established clear policies regarding cancellations, deposits/payments, late arrivals, and appointments. Please review the following information to familiarize yourself with our procedures and make the most of your time with us.

Cancellations

• We understand that circumstances may arise that require you to cancel or reschedule your appointment. To accommodate such situations, we kindly request a minimum of 24 hours' notice for cancellations or rescheduling.
• Please notify us promptly if you need to cancel or reschedule to avoid any inconvenience to other clients and ensure the availability of your preferred time slot.
  
  

Deposits/Payments

• We accept payments via cash or card.
  
  

Late Arrivals

• While we make every effort to accommodate late arrivals, we prioritize maintaining the quality and timely care provided to all our clients.
• If you anticipate being late for your appointment, please contact us as soon as possible to discuss possible accommodations. We appreciate your cooperation in ensuring a smooth and efficient experience for everyone.

Appointments

• All appointments at Queen's Den MedSpa require a consultation to assess your needs and develop a personalized treatment plan.
• Please be advised that there is a non-refundable $25 fee for all consultations. This fee reflects our commitment to providing thorough and comprehensive consultations to address your concerns and goals effectively.
  
  

You can reach out to us directly or conveniently book an appointment through our website. We look forward to helping you achieve your aesthetic goals and providing you with exceptional care.

Step into a world of beauty and wellness at Queen's Den MedSpa. Whether you're eager to experience Vitamin Therapy, Mesotherapy, Botox injections, or other transformative treatments, our team is ready to guide you through the booking process. Contact us today to schedule your appointment and embark on a journey to a more radiant, revitalized you.